Ordering & Payment
1. How do I place an order?
Browse our products, choose the required quantity, and click the Place Order button. You will be redirected to WhatsApp, where our team will assist you with pricing and order confirmation.
2. Is online payment required to place an order?
Payment details will be shared after order confirmation on WhatsApp. Payment options may vary based on the order and delivery location.
3. Do you offer Cash on Delivery (COD)?
Cash on Delivery availability depends on the product and delivery location. Please confirm with us on WhatsApp before placing your order.
4. Can I place bulk or wholesale orders?
Yes, we accept bulk and wholesale orders for selected products. Contact us on WhatsApp to discuss pricing and availability.
Shipping & Delivery
1. Do you deliver all over India?
Yes, we provide delivery across India.
2. How long does delivery take?
Delivery usually takes 3–7 working days after order confirmation, depending on your location.
3. Are shipping charges included in the product price?
Shipping charges may vary based on location and order size. Exact charges will be shared during order confirmation.
Returns, Exchanges & Cancellations
1. Can I cancel or change my order?
Orders can be cancelled or modified only before dispatch. Please contact us immediately on WhatsApp for assistance.
2. Do you accept returns or exchanges?
Returns or exchanges are accepted only if the product is damaged or incorrect.
3. What should I do if I receive a damaged or wrong product?
Please inform us within 24 hours of delivery with clear images or videos for verification. Our team will assist you accordingly.
Products & Quality
1. Are your products quality checked?
Yes, all products are carefully selected and checked before dispatch to ensure quality and satisfaction.
2. Are the product images real?
We strive to display accurate product images. Slight variations in color or design may occur due to lighting and screen differences.
3. Do you restock sold-out products?
Some products may be restocked based on availability. You can contact us on WhatsApp for updates.
Fashion & Sizing
1. Do you provide size details for clothing items?
Yes, size details are mentioned on product pages. For further clarification, feel free to contact us on WhatsApp.
2. Are Dubai Nighties and Feeding Nighties suitable for daily use?
Yes, our nighties are designed for comfort, ease, and everyday wear.
Customer Support
1. How can I contact Niama Store?
You can reach us anytime via WhatsApp using the contact options available on our website.
2. What are your customer support hours?
We respond as quickly as possible. Response times may vary during high order volumes.
Safety & Trust
1. Is shopping at Niama Store safe?
Yes. We follow transparent communication and order confirmation through WhatsApp to ensure a safe and trusted buying experience.